General terms of business for gift vouchers

These general conditions regulate the rights and obligations regarding the issuance and use of the "Skintegra" gift voucher card (hereinafter: Card).

The issuer of the Card is the trading company Creaticon d.onon from Zagreb, Prilesje VI. section 3 (hereinafter: Publisher).

These general conditions also determine the rights and obligations of the Card user (hereinafter: User). The user can be a natural or legal person. User is any person who holds a Card.

By downloading the Card by the User, it is considered that the User has read, understood and accepted these general conditions in their entirety.

The general conditions are binding on the Issuer and every User who buys a Card or pays for certain goods with the Card at the Issuer's points of sale.

The card is made of paper and represents a means of payment, and the Issuer is obliged to accept it as a means of payment for goods sold in the Issuer's branches.The card is valid only in the territory of the Republic of Croatia.

Each Card has a unique barcode and serial number.

The Card is issued and becomes a means of payment when an adequate cash payment or payment by one of the other payment methods offered by the Issuer is made, which payment corresponds to the equivalent value of the amount for which the Card was issued.

The card can be issued for the following monetary amounts: HRK 100 and HRK 200. The amount indicated on the Card represents the replacement of one means of payment by another.

The value of the amount on the Card can only be used once.

In the event that the value of the purchase is higher than the value of the amount on the Card, the User is obliged to pay the difference with one of the forms of payment provided by the Issuer.

If the purchase value is lower than the value of the amount on the Card, the Issuer is not obliged to refund the difference between the value of the purchased goods and the value of the amount on the Card. The user is allowed to buy a large number of products so that he can use the entire amount on the Card with one purchase.  

When purchasing a Card, the User is not granted any discounts. Payment of the amount to the Card is not possible with deferred payment or installment payments.

The amount of funds on the Card is valid for 1 (one) year, from the date of payment, i.e. the Card is valid and can be used within 1 (one) year from the date of issue.

The user is not entitled to interest on the amount paid on the Card. The User does not have the right to have the amount paid to the Card returned, but can only use it to pay for goods and services of the Issuer.

In case of loss, theft or such damage to the Card that would make its further use impossible, the Issuer is not obliged to pay any compensation to the User. The Issuer may reject the Card as a payment method if it suspects that it is counterfeit or that its validity has expired or that it is so destroyed that it is impossible to determine its contents.

When using the Card, the Issuer is not obliged to check the identity of the Card bearer. It is considered that the bearer of the Card is also its legal owner and User in terms of these general conditions.

The issuer is not responsible for the loss of the Card, nor can cancellation of a lost/stolen Card be requested. It is not allowed to write, delete, cross out or repair anything on the Card, because in this case the Card will be considered invalid.

The Card Issuer's obligation ends at the moment when the Card is used to purchase the Issuer's products or when its validity expires or if it becomes invalid for any of the reasons described in these general conditions.

For each Card, the Issuer maintains a database of transactions, the type of goods sold and the amount of the transaction, as well as the time and place, are recorded. The aforementioned database is subject to all regulations and measures provided for and guaranteed by the General Data Protection Regulation.

The User can transfer the Card to a third party by handing over the Card, and thus all rights and obligations from the Card are transferred to the new User. It is considered that the new User has also read and accepted these general conditions by the fact that he is in possession of the Card.

The Issuer will inform the User of any changes to the general conditions via the website www.skintegra.hr. Changes come into force after a period of 14 days from the date of publication on the website www.skintegra.hr, and are considered accepted if the User does not return the Card to the Issuer within that period. On the website www.skintegra.hr there is also other information related to the Privacy Policy for the protection of personal data.